With the recent press about Cuil, the latest "Google-Killer Search Engine", it seems that we've forgotten the lessons from the late 90s. Cuil's claim to fame appears to be:
It was founded by Ex-Googlers
They claim to have a larger web-page index than Google
The first point is somewhat interesting, but not exactly a path to success. As for the second point, I'd like to say: (1) How do you know that? (2) What does that mean? (3) So?
How Do You Know That?
Google doesn't release the size of its index.
What Does That Mean?
How did they count the size of Google's index? If two urls have identical content, are those the same page? What if the content is merely very similar? Suppose the only difference is that Google isn't indexing the duplicate pages (or, say, the spammy pages), does it matter that Cuil's index is bigger?
So?
Bigger isn't better. I thought we'd learned that back in the late 90s. For most queries, it doesn't matter if the search engine returns 30 results or 1000. You' generally don't go past the 3rd page. What really matters is the ranking of the pages. If the page you wanted is on the 15th page, it might as well not be there at all.
How Cuil Actually Stacks Up:
Interface:
Pros: Slick and pretty. The content drill down is nice - although it doesn't always display relevant things. I also like having the page numbers locked at the bottom so that I don't have to scroll.
Cons: Ranking of results is unclear. There's 3 columns and the rows don't line up with each other. When I'm trying to actually find a good page, I'm not sure where to read.
Speed, Reliability, Performance
Pros: Speedy
Cons: Searches frequently fail. I got "no results" when I tried searching for "Google Talk". I tried the same search a second time and it worked.
Search Result Quality
Selection Criteria for Sample Queries: All queries were selected from my Google Web History, and were queries in which I was attempting to answer a question.
Query #1 (an error I am getting with Google App Engine): error 403 cpu quota exceeded
Yahoo: #1 Result is Google App Engine article about it
Google: #1 Result is a Google Group question about this. #3 (or #5) is the Google App Engine article Winner: with Google as a close second. Answer: Common Error. Try using python's profiling.
Query #2: send pdf to kindle
Cuil: Show articles mentioning that you can do this, but not telling me how.
Yahoo: #1 Result is blog post mentioning it. #2 Result is press release about it.
Google: #1 Result is press release about it. #2 Result is blog post mentioning it. Winner: Google, with Yahoo as a close second Answer: This billboard was put up by the Freedom From Religion Foundation.
Yahoo: #1 is a seemingly-relevant but dead link. #2 also seems relevant, but not a direct answer. #3 is about carbon monoxide levels at death. Hmm...
Google: #1 is related article that contains an answer to the question. #2 is a very relevant study, and the summary (which is as far as I read) indirectly answers the question. #3 is about a particular school's gender ratio. Winner: Google. Answer: 48% of math majors in the US are female.
Bonus Query: cuil
Cuil: Nothing even remotely related to the search engine.
Google: #1 result is the search engine. Winner: Google and Yahoo. Poor Cuil... Answer: Google and Yahoo both know what Cuil is (as well as what each other). Cuil, sadly, does not.
Conclusions
While Cuil may claim to have a larger search index, the number of "no result" searches certainly suggest lesser web coverage. The flashy interface is mostly just that - flashy. It's pretty, but the three column layout leave your eyes wandering all over the page unsure of which result is meant to be the most relevant. A more cynical person might even suggest that the three column layout helps mask the fact that Cuil may not know an appropriate ranking.
If you want to get real traction as yet-another-search-engine, you'd better attack a different market from Google (or Baidu in China, or Yahoo in Japan, etc) or you'd better be substantially better than Google. Just being better isn't good enough, and Cuil has a long way to go even on that end.
Today Joel Spolsky had an odd recommendation: "don't hide or disable menu items." His reasoning is that user see disabled menu items and are confused as to why they can't click on them. So, rather than disabling the menu item, he suggests the following:
Instead, leave the menu item enabled. If there's some reason you can't complete the action, the menu item can display a message telling the user why.
Yikes. It's really better to leave all the menu items enabled and pop up annoying error messages (which people probably won't read) about why you can't click it? No, no, no. There's nothing more annoying when you're trying to figure out how to do something than to click on one menu item after another only to be told you can't do that. I'd much rather have my options narrowed down to the ones I can use.
My recommendation: If the user can't use a menu item, disable it and, if possible, add hover text explaining why it's disabled. Avoid error messages, as users get angry and confused at them. If being able to use a MenuItemA is dependent on enabling SettingB, keep MenuItemA enabled and tell the user "In order to do A you have to enable B. Would you like to do that now? Yes | No."
Interestingly, he doesn't even follow his own advice with his product FogBugz:
Screenshot #1 - Disabling Menu Items: The "Status" field is disabled because I'm in "edit" mode. Right. I don't know why I would have expected to be able to edit the status while editing the bug .
Screenshot #2 - Hiding Menu Items: When you go into "Resolve" mode, you can now edit Status. Oh goody. Wait, how come my only options are "Responded", "Won't respond", "SPAM", etc? What ever happened to good ol' fashioned "Fixed" and "Working on"? Ah, of course. I have to go back to Edit Bug, change Category from "Inquiry" to "Bug", Save, then go to Resolve. Now I can see other options for Status. Makes perfect sense...
Incidentally, due to UI issues like this, I'm now using Google Code for the bug tracker for CareerCup.
Fascinating. An Albanian custom permits women to take an oath of virginity and live their life as men. The gender-swapping custom has its roots in gender inequality: it provided a patriarch for families who were left without one.
The sworn virgin was born of social necessity in an agrarian region plagued by war and death. If the family patriarch died with no male heirs, unmarried women in the family could find themselves alone and powerless. By taking an oath of virginity, women could take on the role of men as head of the family, carry a weapon, own property and move freely.
When traditional Albanian culture accepts sworn virgins as men - complete with men's responsibilities and duties - it is actually demonstrating a belief that women are just as capable as men. Why, then, do you have such strictly defined gender roles? Is it solely due to religion?
A few other thoughts:
On Transgender vs. Homosexuality
Taking an oath to become a sworn virgin should not, sociologists say, be equated with homosexuality, long taboo in rural Albania.
This line sort of caught me off guard. Next time you write about, say, theatre, why don't you just throw in a line like "but enjoying theater should not be equated with homosexuality." Gender identity and sexual orientation are very different things.
On Gender Pronouns Normally, one should use "he" to refer to people who were born female but identify as male, yet this article uses "she." Is this ignorance on the part of the reporter to this "rule", an inability to accept a different custom, or do sworn virgins continue to use the female pronouns? Given the thoroughness with which they are treated as men (including use of the word "uncle"), I'm inclined to believe that they use the male pronouns. So why didn't the article?
On the Future of Sworn Virgins As women gain more rights, the incentives to become a sworn virgin become less and less. Some of the remaining sworn virgins, however, appear to encourage the same gender roles that pushed them into becoming men:
“Today women go out half naked to the disco,” said Ms. Rakipi, who wears a military beret. “I was always treated my whole life as a man, always with respect. I can’t clean, I can’t iron, I can’t cook. That is a woman’s work.”
The girls, ages early grade school to college, had come with their fathers, stepfathers and future fathers-in-law last Friday night to the ninth annual Father-Daughter Purity Ball. The first two hours of the gala passed like any somewhat awkward night out with parents, the men doing nearly all the talking and the girls struggling to cut their chicken. ... For the Wilsons and the growing number of people who have come to their balls, premarital sex is seen as inevitably destructive, especially to girls, who they say suffer more because they are more emotional than boys. Fathers, they say, play a crucial role in helping them stay pure.
Between STDs and pregnancy, it's great if a girl chooses abstinence. However, the Father-Daughter Purity Ball is saying so much more than that. It's specifically fathers and specifically daughters. If purity is so important, where are the sons? Is virginity not important for boys? If it's about encouraging virtue, why aren't the mothers there supporting their daughters?
Instead of encouraging girls to respect and value their bodies, this propagates a distorted world view in which boys are the blameless aggressors, girls are the guardians of purity, and their strong, manly fathers must protect from those silly boys. After all, boys are boys - can they really be expected to keep their d*ck in their pants? Better make that the girl's responsibility.
“Fathers, our daughters are waiting for us,” Mr. Wilson, 49, told the men. “They are desperately waiting for us in a culture that lures them into the murky waters of exploitation. They need to be rescued by you, their dad.”
Indeed, rather than encouraging a girl to choose abstinence, this promotes the idea of a girl being unable to make her own decisions about her body and needing a man to make the decisions for her. Guess who's going to make the decisions when she gets a boyfriend?
Furthermore, purity balls like this one can be counterproductive as parents are unlikely to educate their children on safe sex:
Recent studies have suggested that close relationships between fathers and daughters can reduce the risk of early sexual activity among girls and teenage pregnancy. But studies have also shown that most teenagers who say they will remain abstinent, like those at the ball, end up having sex before marriage, and they are far less likely to use condoms than their peers.
Parents: Encourage your children to wait to have sex. That's great. But encourage all of them equally - boys and girls. And, just in case the kids don't listen (as kids are known to do) teach them about condoms and safe sex. Preparing for the "what if" scenario is just common sense.
One week in Buenos Aires really makes you appreciate the things the U.S. gets right - simple things, like safety regulations. The sidewalks are uneven and have gaping holes. Lane dividers in the road are mere suggestions. Steps are barely large enough for your foot and often vary in size. Building doors frequently open inwards. I've only seen one person in a wheelchair in this city, but I can't imagine how he gets around this city.
My apartment building, like many others here, actually requires a key to exit. Yes, that's right - in order to get out of my building and onto the street, I have to unlock the building door with a key. Crazy. And dangerous. Picture what would happen in a fire: the tenants all rush to the door, and the person at the front doesn't have a key. Even if they're lucky and someone passes them a key, the stampede of people rushing the door could make it impossible to open. The U.S. vividly learned its lesson on exit doors in 1911; Argentina has not.
This weekend, at a club called Crobar, I noticed another regulation that is apparently missing here in Argentina: railings. The bar probably had about five feet of standing room and then a two foot drop into the dance floor. As you might imagine, with people pushing to get a drink, it's very easy to fall off the ledge. A club in the U.S. would put a railing between the ledge and the dance floor, but why would you do a silly thing like that in the land of no negligence?
You know, maybe lawyers do add value to the world?
Gayle Laakmann is a Wharton MBA student and owns two businesses, CareerCup and Seattle Anti-Freeze. She has previously worked for Microsoft, Apple, Google and, most recently, EmptySpaceAds.